VIRE Technologies offers fully managed help desk services at a flat monthly rate designed to lower cost of IT operations. Whether you are looking to out source your entier Level 1, 2 or 3 support or just need addational resources to put out immediate fires VIRE Technologies has a solutions of you.
We believe in establishing long term mutually benifitial partnerships. We can not only assist you with day to day IT challanges but also put together a long term strategic plan to ensure better use of technology and maximize your return on Investment.
While leveraging our years of combined experience. Some of the benefits of VIRE’s Managed Services include:
Ticketing System: A ticketing system is provided as part of the help desk service. Users can create and monitor the progress of their own tickets.
24/7 Proactive Monitoring: VIRE proactively monitors critical systems to identify problems before they become an incident. Our help desk is alerted of critical issues immediately.
Managed Updates and Antivirus: VIRE automatically deploy critical updates and virus definitions to ensure your network is always up-to-date and protected from potential viruses and malware.
Call-In Support: Users talk to live support via toll free..
Cost Effective and Scalable: We offer support for a flat monthly fee with no surprises! Clients only pay for the hardware deployed on their network adjusted monthly.
Service Level Agreement: VIRE’s support service is backed by a Service Level Agreement (SLA); to ensure help desk tickets are addressed in a timely manner.
Online Backup: VIRE provides critical system cloud backup for a low monthly rate for utilized storage.
Give us a call to find out how VIRE Technologies can help you streamline IT operations and lower the cost of IT operations.